Art-Zoo Frequently Asked Questions

The animals and plants of Art-Zoo welcome you to join them on 30 June 2017 until 31 July 2017.

Art-Zoo is located at The Bull Ring at Resorts World Sentosa,
8 Sentosa Gateway, Singapore 098269

Nearest MRT is at NE1/CC29: Harbour Front MRT Station
Nearest Car Park is located at Resorts World Sentosa

Animal enclosures opens daily from 11am – 9pm.

Opening hours are subject to change without notice. During peak hours, limited time per entry (between 45 minutes to 60 minutes) might be enforced, at the discretion of the Event Organiser, as crowd control measures.

Yes, you can see some of the larger animals from outside the Art-Zoo perimeter but we cannot guarantee completely unobstructed views of all the art installations. Also you will NOT be able to interact with the animals eg. - bounce or walk on them, etc… Our Zoo Keepers at Art-Zoo love it when you get up close to the enclosures!

Our selected popular inflatables -- Grasslands, Honey Hives, Savannah, Underwater and a brand new slide!

Our animals are super excited to see you! RWS Invites members will receive 20% off standard admission on-site. This is subject to availability and applicable to valid card holders only. Discounts are subject to availability and cannot be used in conjunction with any other offer promotion or discount. Management decision is final.

All ticket prices are inclusive of the prevailing rate of Goods & Services Tax.

Each purchased ticket may be used by a different patron. However, please note that tickets are non-transferable on the day of visit and is only valid for one day’s entry and/or the date specified on the ticket. At Resorts World Sentosa, same-day re-entry is allowed for tickets purchased.

Yes - Art-Zoo tickets can be purchased onsite at Resorts World, Sentosa. But do arrive early as once capacity is reached, there may be restrictions on entry and a hold on tickets sold.

You get wet! Come rain or shine! We continue to run in light drizzle but for the safety of our animals and visitors, if lightning is present in the area, we will pause until it passes before continuing. Art-Zoo Management and its Zoo keepers will keep you up to date on the day.

In the event of inclement weather on any or all of the event days, the Event Organiser may close parts or all of Art-Zoo for that day, and if necessary, suspend admission. This is to ensure your safety and the safety of all guests at Art-Zoo. Some of our animals do not like rain either.

The event may resume on the same day when the sun shines again. Refunds will not be offered due to cancellation that is for reasons beyond the Event Organiser's control (please refer to Conditions of Sale & Entry). But we will exercise a common sense approach and will endeavour to keep you informed.

Our ultimate aim is to keep you safe and to ensure that you have an awesome time!

Yes they may be valid if they are purchased from our authorised resellers. However do check that they are being sold by authorised resellers. For a full listing of authorised sales channels, please click here. Any ticket found to be obtained from an unauthorised source shall be immediately made void.

Only Art-Zoo authorised ticket resellers are permitted to sell Art-Zoo 2017 tickets. Tickets sold by unauthorised resellers online or outside of the Art-Zoo will be void.

Wheelchair access will be available for Art-Zoo. However, wheelchairs riding on inflatable surfaces are strictly prohibited. Guide dogs (nor any pets) are not permissible on the event grounds. For more information on wheelchair access and visually impaired facilities, please contact our guest services directly. Meeting the needs of guests with disabilities is a priority for Art-Zoo please contact us at info@artzoo.sg if you require any further clarification.

A couple of things:

  • Yourself and your friends and family.
  • Your wallet.

Clothes! Yes, any type of clothes are suitable but do wear something comfortable for walking and possibly walking on a soft bouncy surface. Our animals at Art-Zoo are sensitive souls and appreciate that you do not wear high heel or stilettos.

For Art-Zoo at Resorts World Sentosa, we allow re-entry on the same day that ticket is purchased.

Children under 24 months old are allowed into the park without a ticket. One child under 24 months is complimentary with one full paying​ ​adult ticket. Proof of age may be required and is subject to availability. Other charges within Art-Zoo may apply, for example, merchandise, bottled water and ‘pay for play’ activities. Standard ticket rates are Kids $20 and Adults $10.

There are public lockers available for rent at various locations in Resorts World Sentosa should you require. We recommend that you only bring items that are not loose, restrict movement and are secure. We want you to ultimately have fun! Your safety is our number one priority! Unattended items such as bags will be removed by security services and may be destroyed. Art-Zoo organisers and its affiliates accept no responsibility for theft, loss or damage of personal belongings on site or off site.

Yes you can bring a camera and/or any personal hand held video or photography devices. However you are responsible for your own belongings.

In simple terms, relatively few. Almost everyone is welcome to enjoy the inflatables. For safety reasons, young ones need to be able to support themselves unaided and strollers are not permitted on the inflatables. Anyone less than 120kg and of any age (including ‘ah mahs’) will really have a fantastic time!

Our Zoo Keepers feed the animals before you get to Art-Zoo so PLEASE DO NOT FEED THE ANIMALS as it may make them sick. The consumption of Food and Beverages (apart from water) are not permitted on the inflatables.

Yes. We comply to industry standards and amusement ride safety regulations for the design, operation and maintenance of all our activities. We also review and inspect all our activities on a strict daily basis.

The black marks are from ‘rubber soil substitute pellets’ (similar material to car tyres) from the artificial grass lawn at The Float @ Marina Bay, where Art-Zoo was held earlier this year. The rubber pellets get embedded into shoes of bouncing guests as well as our deployment staff who have to pack the inflatables. These can cause a scruff mark on the inflatables. Rest assure, these are only difficult to remove rubber stains. All the inflatables are disinfected and cleaned daily.

Speak to our zoo keeper to find out more. Please email info@artzoo.sg

Ticket Sales FAQ

Ticket services are provided by APACTix on behalf of Art-Zoo.

Easy! You may purchase a ticket at the event itself (on-site), located at The Bull Ring at Resorts World Sentosa.

Cash is the only payment available at the ticketing counter.

In the unlikely case of the event being cancelled or postponed the management will be in contact with you to keep you up to date with all the latest information. Any communications will be done via email or our social media channels.